Europe: +44 (0) 20 70997520
North America: +1 800-723-9051
Asia Pacific: +852 301 84908
North America: +1 800-723-9051
Asia Pacific: +852 301 84908
David Williams has spent many years at the sharp end of hospitality businesses, in ten different hotel management teams and in corporate roles, mentoring and troubleshooting operations on five continents.
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Gadi is a hospitality professional with over 25 years’ experience in hotel management, acquisition and development, from design-led boutique hostels to upscale luxury hotels. He is a strategic thinker with strong business and financial acumen and a particular passion and focus for the new millennial way to travel and stay. Based in Sydney, Gadi is an entrepreneur and a passionate advocate of the sharing economy model stemming from his upbringing in Israel.
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Jo’s 28 year architectural career in Asia includes design and documentation of complex large scale mixed use developments throughout the region. With a broad wealth of experience across the industry, Jo – a British Citizen – has worked with Operators and Developers on projects in Mainland China, Hong Kong, Thailand, Philippines, Malaysia and Macau.
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Martin De Castro has over 30 years’ experience in Food and Beverage, establishing restaurant operations and developing talent. His competencies include defining Job Functions and Job Descriptions, Team Co-responsibilities & Accountabilities, Task Flows and Ownership Principles. He has curated Operations Guides for service providers of varying job levels and has delivered both on-site and online learning programmes. He has a deep and committed dedication to his profession and to being an effective educator in the hospitality industry.
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Vic Alcuaz has 30 years’ experience in the development of human capital and organisational structures. His competencies include: design of hotel pre-opening staff critical paths, development of operational standards & procedures, design & facilitation of multiple training modules covering executives, managers, supervisors & rank & file staff, executive recruitment, design of mass recruitment programs and the development of employee policies, systems and procedures.
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Vicki has over 25 years’ of sales, marketing and hotel management & operations experience. She led in detailing pre-opening projects, focused on inspiring, creating and weaving brand stories into marketing touch points. Her start-up operational experience within high-volume hotel environment honed her leadership, communication, and conflict resolution skills. She develops and manages customer journey mapping for various hotels and resorts. She is sought out for her creative energy and fastidious eye for detail in planning high-profile events and luxury product launches.
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