People
In Hospitality, it is People who make the difference.
Our seasoned team of HR and Learning & Development professionals
support all areas of Organizational Development.
What we cover
- Organisational design and resource planning
- HR Function set up
- Writing Job Descriptions
- Compensation and benefits with advisory
- Brand Training & On-boarding
- Learning & Development Programme setup
- Developing training modules
- Train the trainer programmes to develop inhouse L&D skills
- Workshops facilitation and team building activities.
- Mentoring and Coaching program for senior leaders and executives.
- Tailored mentoring and coaching for those who are new to a leadership role and for high potential young managers.
We have taken years of luxury hotel service experience and translated it into a systematic approach that can be woven into the fabric of any service industry company in order to build a long-lasting and tangible culture of service excellence.
- A comprehensive 10 phase guided program
- Dedicated coaching over the course of a year.
- Embedding a new culture across every employee touchpoint
- World-class service and measurable improvements in guest satisfaction.
- Recruitment of management and team
- HR professionals to hold the fort when there you have a gap, or for when you need extra help during a period of transformation
Meet the Team
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