In Hospitality, it is People who make the difference.
Our seasoned team of HR and Learning & Development professionals
support all areas of Organizational Development.

What we cover

  • Organisational design and resource planning
  • HR Function set up
  • Writing Job Descriptions
  • Compensation and benefits with advisory
  • Brand Training & On-boarding
  • Learning & Development Programme setup
  • Developing training modules
  • Train the trainer programmes to develop inhouse L&D skills
  • Workshops facilitation and team building activities.
  • Mentoring and Coaching program for senior leaders and executives.
  • Tailored mentoring and coaching for those who are new to a leadership role and for high potential young managers.

We have taken years of luxury hotel service experience and translated it into a systematic approach that can be woven into the fabric of any service industry company in order to build a long-lasting and tangible culture of service excellence.

  • A comprehensive 10 phase guided program
  • Dedicated coaching over the course of a year.
  • Embedding a new culture across every employee touchpoint
  • World-class service and measurable improvements in guest satisfaction.
  • Recruitment of management and team
  • HR professionals to hold the fort when there you have a gap, or for when you need extra help during a period of transformation
The Capra
Meet the Team
Filter By


Completed Projects