Vice President – Americas
Areas of Expertise
- Strategic Advisory
- Development & Asset Management
- Operational Advisory
- Branding & Marketing
- Sales & Commercial
Donald is a leading luxury hotelier with an international career in hospitality and hotels spanning over 30 years. He brings a wealth of knowledge in hotel management and international luxury operations to his consulting work. He has operated resorts and city-center hotels, union and non-union properties, luxury and boutique hotels and is known for his strategic planning, delivery of luxury experiences and strong owner relations. He has successfully opened hotels, restaurants and spas, reflagged hotels and built brands. He particularly enjoys helping companies with pre-opening or transition projects and has started his own service excellence consulting practice that helps companies in the service industry create, improve or maintain a culture of world-class service excellence.
Donald is a founding Board Member of the Iron Heart Foundation, a charity that works to transform and empower those affected by heart disease. He serves on the Nevada Hotel and Lodging Foundation and on the Advisory Board of the Vegas Golden Knights Foundation in Las Vegas.
Donald’s career in hospitality began with an honour’s degree in Hotel and Catering Management from Surrey University.
Donald lives in Las Vegas with his wife Ellen where they enjoy living life to the full with outdoor pursuits including running, biking, hiking, golfing and more. He loves adventure travel and exploring the culinary scene wherever he travels.
He serves as Chair of the Nevada Hotel and Lodging Foundation and Committee Chair of its main fundraiser, the Great Chef Run. His commitment to running in the local community is supported by Lululemon for whom he is an ambassador.
He is also a member of the faculty at The International School of Hospitality.
Recent work/ assignments: