Hotel Solutions Partnership’s ESG Policy Statements
Hotel Solutions Partnership Limited (HSP) has a distinctive business model of employing highly qualified sub-contractors to carry-out its Client-facing assignments. These sub-contractors pay membership fees to HSP which qualifies them to undertake remunerated assignments contracted with HSP’s Clients. Where applicable in the proposals that HSP makes to its potential Clients, it is suggested that we review their existing ESG policies and status, and that we also assess the ESG impact of our advisory recommendations.
The framework, within which HSP operates, is akin to a social enterprise, inasmuch that, while it is a for-profit organisation, it does aim to empower its independent consultant members with opportunities to present their services to a wider audience, and, to collaborate with other specialists in their fields of expertise. HSP enables its members to extend their long and often estimable careers with leading hospitality businesses and allows them to continue to contribute their knowledge in their chosen disciplines.
Since members work from their own premises, HSP espouses a low carbon mode of operation, however, HSP cannot easily ensure compliance with its ESG objectives and values by all its subscribing members. Nevertheless, HSP will ensure that its members signify their agreement in writing, with these value statements and policies. If members fail to uphold these aspirations, HSP will consider using appropriate coaching or sanctions solutions, to normalise the situation.
We strive to deliver superior value and tangible results for our clients by leveraging our expertise and empowering our people. The main tools available to HSP in the governance of its business are:
- Managerial oversight and peer review; and
- Agreed behavioural guidelines for its members.
Managerial oversight is achieved through the deliberations of its Advisory Board which convenes on a periodic basis to advise the Proprietor on strategic matters, policies and to review the company’s progress towards its declared goals. In addition, the Board vets the qualifications and suitability of membership applicants. Quality control of deliverables by members is achieved by personal supervision of the Proprietor or is delegated to senior members by way of peer review of their work, prior to submission to Clients.
Our members agree with the following HSP behavioural guidelines and core values in conducting assignments:
- Exercise diligence and timeliness
- Give personal attention and involvement to all assignments
- Apply dignity and respect, without discrimination in all personal interactions
- Ensure personal Integrity, honesty, and incorruptibility always
- Do no harm nor endanger HSP’s reputation
- Refrain from reckless actions
- Take care of Client’s interests
- Respect confidentiality of all parties
- Never allow conflicts of interest
- Accept no remuneration except what is due from the client under contract
- Render advice using evidence and expertise
- Be aware of personal limitations
- Seek help from colleagues or principals in the face of difficulties.
HSP conducts its assignments on behalf of its Clients either through the personal attendance of its members at locations remote from their normal workspace or by providing advice and other deliverables from their home offices. In either case we seek to:
- Ensure that all our activities, are carried out with as little detriment to the environment as possible, using the best available techniques that safeguard the environment and promote sustainable development.
- Encourage environmental awareness both within our own workspaces and those developments recommended to our Clients, with the aim of reducing wastage and the unnecessary consumption of natural resources.
- Comply with current best practices and relevant legislation.
- Plan our activities to minimise and avoid pollution to the environment as far as is possible and nuisance to third parties.
- Reduce our consumption of natural resources where operationally feasible.
- Maximise sustainability measures in our advisory work and workplaces by promoting the reduction of water and energy use, reducing material waste and maximising recycling.
- Reduce the environmental impact of members in their delivery of assignments by using sustainable methods of transport where possible and the use of teleconferencing and video conferencing facilities.
- Operate our business by complying with applicable environmental legislation, Government guidelines and approved codes of practice.
Social Responsibility Policy
HSP respects the Ten Principles of the UN Global Compact in devising its strategies, policies and procedures and working practices. We recognize the importance of, and promote, diversity, inclusivity, safety, and accommodation in our organization and workplaces. We will not tolerate human rights abuses and will not engage or be complicit in any activity that solicits or encourages Human Rights abuse. We will always strive to build trust, deliver mutual advantage, and demonstrate respect for cultures, customs and values of individuals and groups.
Our existence is not solitary. It is part of a bigger system of people, values, society, and nature. Businesses have a social responsibility to operate responsibly and to give back to the world as the world gives to us.
HSP will ensure that social responsibility is incorporated into our operational and administrative activities and are consistent with HSP’s stakeholders’ best interests.
HSP is committed to timely and meaningful dialogue with all stakeholders, including owners, Clients, members, governments, regulators, society at large, specific communities affected by developments we advise on and in particular, indigenous peoples, among others.
HSP will integrate community investment considerations into its advisory work and business practices and will always promote local capacity building to develop mutually beneficial relationships with communities.
HSP’s members, as part of their assignments, will undertake to:
- Identify key internal and external stakeholders that are impacted by HSP’s activities and advice;
- Consider creative ways of engaging and working with our internal and external stakeholders so that material social responsibility and sustainability risks and opportunities are identified;
- Propose strategic advice so that material risks are addressed, and opportunities are utilised.
HSP concerns itself with its relationships and the reputation it fosters with people and institutions in the communities where it does business.
We will encourage our members to volunteer or otherwise contribute to worthy causes. They may do so via organisations in their local vicinity, through national or international bodies or through their own individual efforts. We will also encourage our members to offer training, advice and mentoring to individuals or groups who have an interest in the hospitality industry generally. We will ask our members to report their efforts to us on a periodic basis and HSP will summarise and report the same through its social media platforms.