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Donald Bowman is a leading luxury hotelier with an international career in hospitality and hotels spanning over 30 years. He brings a wealth of knowledge in hotel management and international luxury operations to his consulting work. He has operated resorts and city center hotels, union and non-union properties, luxury and boutique hotels and is known for his strategic planning, delivery of luxury experiences and strong owner relations. His involvement in opening hotels, restaurants and spas, reflagging hotels, building brands and demonstrated strength in delivering results make him highly suited for a wide range of consulting projects. He particularly enjoys helping companies with pre-opening or transition projects and has started his own service excellence consulting practice that helps companies in the service industry create, improve or maintain a culture of world class service excellence.Read more
Duncan MacArthur consults on all aspects of operational excellence in hotels, resorts and mixed use developments including those with leisure components such as Golf and Spa. Duncan has worked extensively in a leadership capacity within the hospitality and leisure industry. His experience covers project management, general management, property management, sales and marketing, food and beverage management, human resource management, and training and development. He has lived and worked in Africa, the Caribbean, the Middle East, Asia and Europe.Read more
Etienne La’Brooy is a seasoned hospitality professional who has over 30 years’ experience of creation, redevelopment, pre-opening and operational management. He has tremendous knowledge of the Hotel and Travel sector in Australasia and stands ready to guide and assist developers and owners with attaining their financial and corporate goals.Read more
Ewa Kossakowska has 25 years’ sales and marketing experience in the hospitality, travel and tourism industries. On behalf of Hotel Solutions Partnership she recently prepared market studies and advised on the business plans for a boutique hotel in Krakow, and a 5-star hotel as well as extended stay hotel in Wroclaw.Read more
Greg Place joins Hotel Solutions Partnership as the UK EMEA Team’s Pre-opening and Turn-key Management consultant. Following 25 years’ experience at a senior level in both operational leadership and development within the hotel and leisure sector, Greg set up his own practice, Hotel Creations with Jon Barker in 2012. He is an expert at planning and delivering the numerous and intricate steps leading up to a successful hotel opening.Read more
Specialising in sales & marketing and opening boutique hotels, Jankarl provides expert guidance throughout the pre-opening, launch and operational phases. He has worked within the luxury hotel and resort sector since 2000.Read more
Jason’s 20-year career in the hospitality industry includes numerous leadership roles and exceptional experience in learning and development, ranging from large resorts to luxury hotels, and from high-profile theme parks to fine dining establishments. His extensive background demonstrates wide-ranging proficiency in providing training across guest services, front office, resort operations, rooms division, F&B, learning and development, and human resources.Read more
Karina Vilanova has been in the hotel industry for almost 20 years providing in depth experience in Sales & Marketing and Rooms Division. Karina is a sales and marketing expert with a strong background in operations. She has lived and worked in seven different countries where she was involved in developing and opening hotels for international chains and independent properties.Read more
Ranjit brings cross border experience and a range of multi-disciplinary skills to play in advising clients on all aspects of Design as related to Architecture, Interior Design, Mechanical & Electrical systems, and Landscape Architecture, for all types of hotels and resorts, new build as well as renovation projects. He has extensive specialist knowledge and experience in establishing hotel pre-opening countdown schedules and providing certification in order to render the process seamless. He is highly experienced in providing guidance for co-ordination between the team completing the project and the Hotel Operational Staff and their training.Read more
Tracee Nalewak’s 25-year career in the hospitality, entertainment, gaming and tourism industries encompasses varied executive marketing and sales responsibilities on a global scale for iconic hotel, restaurant, nightlife/day life, retail, gaming and residential brands.
Tracee is an authority on customer experience, digital marketing and brand strategy with niche experience in developing and launching multi-brand, mixed-use developments; managing and innovating the luxury/lifestyle sector by integrating celebrities/chefs, entertainers, and strategic alliances; and developing generational-focused strategies, especially around customer experience/CRM.