Europe: +44 (0) 20 70997520
North America: +1 800-723-9051
Asia Pacific: +852 301 84908
North America: +1 800-723-9051
Asia Pacific: +852 301 84908
Duncan MacArthur consults on all aspects of operational excellence in hotels, resorts and mixed use developments including those with leisure components such as Golf and Spa. Duncan has worked extensively in a leadership capacity within the hospitality and leisure industry. His experience covers project management, general management, property management, sales and marketing, food and beverage management, human resource management, and training and development. He has lived and worked in Africa, the Caribbean, the Middle East, Asia and Europe.
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Etienne La’Brooy is a seasoned hospitality professional who has over 30 years’ experience of creation, redevelopment, pre-opening and operational management. He has tremendous knowledge of the Hotel and Travel sector in Australasia and stands ready to guide and assist developers and owners with attaining their financial and corporate goals.
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Jason’s 20-year career in the hospitality industry includes numerous leadership roles and exceptional experience in learning and development, ranging from large resorts to luxury hotels, and from high-profile theme parks to fine dining establishments. His extensive background demonstrates wide-ranging proficiency in providing training across guest services, front office, resort operations, rooms division, F&B, learning and development, and human resources.
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Karina Vilanova has been in the hotel industry for almost 20 years providing in depth experience in Sales & Marketing and Rooms Division. Karina is a sales and marketing expert with a strong background in operations. She has lived and worked in seven different countries where she was involved in developing and opening hotels for international chains and independent properties.
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Rosie Hobbs specialises in designing and implementing organisation development solutions to support hotel companies with their start up, change or expansion objectives. With over 25 years of international hospitality experience in multicultural environments, her particular expertise is in the people development arena, designing and delivering best practice processes and training initiatives to realise performance potential and competitive advantage.
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