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Food & Beverage Concepts

Deirdre Renniers | Hotel Solutions Partnership | Consultant, UK / EMEA

Deirdre Renniers (Ambassador)

Areas of Expertise: , , ,

Deirdre Renniers is an award-winning interior and environmental designer. Her projects have been cited in the Tatler Awards, Conde Nast Traveller Hot List and TripAdvisor Traveler’s Choice Awards. Her passion for delivering an amazing customer experience through interior environments has taken her into airport lounges and as far as tea plantations.

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Doug Fiedler - Hotel Solutions Partnership Consultant - COO, Americas

Doug Fiedler (Ambassador)

Areas of Expertise: , , , ,

Doug gives clients specific, actionable, results-oriented advice and guidance on how to build sales, profits and guest and employee satisfaction. He has a broad range of experience, spanning from operational to boardroom that he uses to create executable action plans, provide strategic direction and build team alignment.

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Martin De Castro

Areas of Expertise: , , ,

Martin De Castro has over 30 years’ experience in Food and Beverage, establishing restaurant operations and developing talent.  His competencies include defining Job Functions and Job Descriptions, Team Co-responsibilities & Accountabilities, Task Flows and Ownership Principles.  He has curated Operations Guides for service providers of varying job levels and has delivered both on-site and online learning programmes.  He has a deep and committed dedication to his profession and to being an effective educator in the hospitality industry.

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