Europe: +44 (0) 20 70997520
North America: +1 800-723-9051
Asia Pacific: +852 301 84908
North America: +1 800-723-9051
Asia Pacific: +852 301 84908
Donald Bowman is a leading luxury hotelier with an international career in hospitality and hotels spanning over 30 years. He brings a wealth of knowledge in hotel management and international luxury operations to his consulting work. He has operated resorts and city center hotels, union and non-union properties, luxury and boutique hotels and is known for his strategic planning, delivery of luxury experiences and strong owner relations. His involvement in opening hotels, restaurants and spas, reflagging hotels, building brands and demonstrated strength in delivering results make him highly suited for a wide range of consulting projects. He particularly enjoys helping companies with pre-opening or transition projects and has started his own service excellence consulting practice that helps companies in the service industry create, improve or maintain a culture of world class service excellence.
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Doug gives clients specific, actionable, results-oriented advice and guidance on how to build sales, profits and guest and employee satisfaction. He has a broad range of experience, spanning from operational to boardroom that he uses to create executable action plans, provide strategic direction and build team alignment.
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John Healy advises clients on lodging related finance and accounting areas with particular emphasis on strategic growth and performance turnarounds. John uses his extensive experience as a platform to deliver best practice solutions to clients which result in lasting improvement. John specializes in all aspects of hotel operations from development to pre-opening and operations. Recent assignments have included resort management agreement take-overs and hotel asset receivership on behalf of lending institutions.
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