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ESG in Resort Operations, Philippines

  The Client El Nido Resorts is a privately owned Group of Resorts, trading under the name “Ten Knots Development Corporation”. They operate in El Nido, Bacuit Bay, Palawan Island, Philippines. The group was initially created and operated by two Japanese brothers, who loved diving and operated live-aboard dive tours in Bacuit Bay. In 2003, […]

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Assessment of Operations and Training Plan Delivery

  The Client Royal Commission for Al Ula, a division of the Saudi Arabian government established in July 2017 to preserve and develop a 3000 year old archaeological and historical site in the north west of the country. What did Hotel Solutions Partnership achieve for the client? Our work enabled our client to welcome international […]

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hoteldoctor Business Review for a London Private Club & Charity, UK

  The Client A global charity providing young people with language skills and a cultural understanding across the world. What did Hotel Solutions Partnership achieve for the client? HSP provided the client with a written report within 12 days of the initial site visit with the following findings: There is a fundamental conflict between the […]

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Developing Standard Operating Procedures manuals, Saudi Arabia

The client Elaf Hotels Company, Makkah, Madinah and Jeddah, Kingdom of Saudi Arabia. What did Hotel Solutions Partnership achieve for the client? In 2014, a team of 12 Hotel Solutions experts was engaged to write standard operating procedures for all of the operating departments of the hotels. These covered reservations, front office reception, housekeeping, food […]

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Business model appraisal to strengthen financial position

The client The client is a public sector Adult Education centre, which also attracts MICE business as well as weddings and social events. They have extensive meeting and event space together with 40 bedrooms set in beautiful gardens and grounds. What did Hotel Solutions Partnership achieve for the client? HSP delivered a detailed Business Appraisal […]

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Right-sizing recommendations, Switzerland

The client A company which both leases hotels and offers hotel management contracts, based in Switzerland but operating throughout Europe, Africa, Middle East and Asia. Location: Zurich, Switzerland What did Hotel Solutions Partnership achieve for the client? A report was delivered, along with substantial supporting analysis, identifying the client’s current areas of strength and those […]

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Developing an IT strategy

The client A hotel owner/operator intending to expand through management contracts. What did Hotel Solutions Partnership achieve for the client? Key members of the Board attended a meeting at which the IT strategy recommendations were presented. The CEO subsequently requested two further meetings with the consultant. The client’s leadership had been highly motivated and engaged […]

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Business model & corporate structure for private club

The client Manila House Private Club Inc. What did Hotel Solutions Partnership achieve for the client? THSP provided the critical expertise to translate an ambition to a commercial enterprise, contributing the vital flesh to the bones of a concept. The Manila House Private Members club is now well on its way to meeting the expectations […]

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Business review & general manager recruitment, UK

The client The Owner of a country house boutique hotel in Suffolk, UK, requested the Hotel Solutions Partnership’s assistance in identifying the appropriate leadership and operating solution for the property and documenting their vision for the business going forward. What did Hotel Solutions Partnership achieve for the client? A report was delivered, detailing the customer […]

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SOPs – writing and implementation, Saudi Arabia

The client A significant Saudi Arabian Hotel Company with an extensive portfolio of hotels in the Kingdom of Saudi Arabia. Location: Jeddah, Kingdom of Saudi Arabia What did Hotel Solutions Partnership achieve for the client? The client possessed a suite of SOPs and training materials and a team of appropriately trained Champions; accordingly the client enjoys […]

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Help my successful leadership team to be even more effective

The client A quoted Irish company owning and operating hotels in Ireland and Spain. What did Hotel Solutions Partnership achieve for the client? 29 or the 30 goals drafted by HSP were accepted by the business and the individual as both valid and challenging for the budget year. “I personally found the process very beneficial […]

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IT strategy to support management contracts

The client A hotel owner/operator intending to expand through management contracts. What did Hotel Solutions Partnership achieve for the client? Key members of the Board attended a meeting at which the IT strategy recommendations were presented. The CEO subsequently requested two further meetings with the consultant. The client’s leadership had been highly motivated and engaged […]

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No Space! We need a new and different dining experience

The client A casino hotel in the Caribbean. What did Hotel Solutions Partnership achieve for the client? A fresh, daring and energetic food & beverage image was created for the casino. With the changes we made total head count, revenue, and average check went up and casino revenue per head increased significantly. Guest satisfaction scores […]

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EMEA finance function for global hotel company

The client The EMEA finance function of a global hotel company. What did Hotel Solutions Partnership achieve for the client? Value from the consulting assignment came in two ways – one was in the enhanced capabilities of the change team (many of whom went on to be leaders in their own right) and the other […]

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Standard Operating Procedures for luxury brand

The client An aspiring luxury brand operator. What did Hotel Solutions Partnership achieve for the client? At the end the client possessed a set of agreed and comprehensive Standard Operating Procedures appropriate to the Luxury repositioning of the brand. The SOPs will form the basis of the many training, induction and development plans that can […]

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Enabling strategic growth, South Korea

The client A subsidiary of a major quoted South Korean conglomerate, the hotel company comprises two large and owned hotels in Korea. What did Hotel Solutions Partnership achieve for the client? A journey has begun; ultimately the client has to self-enable and this period of intensive consultancy has acted as an incubation of people, organisation […]

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Generate highest medium-term profits, Spain

The client An Irish quoted company majority owner of a residential and recreational estate in Southern Spain. What did Hotel Solutions Partnership achieve for the client? Quick wins researched and delivered in respect of major revenue streams (golf and the hotel). Minor revenue streams (f & b and spa) also addressed. Strategic options in respect […]

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