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Business Review / hoteldoctor

Dorothy Cusack

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An accomplished and practiced business professional with extensive experience in the UK, Irish, EU and US hospitality markets, Dorothy Cusack has held senior, strategic Marketing and Sales positions with the international Jury’s Doyle Hotel Group (UK, Ireland & USA) as well as with the fast-expanding Jury’s Inns Group (UK, Ireland and CEE), where she worked in the domain of Acquisitions and Portfolio Development with responsibility for individual market development strategy and commercial diligence – UK and CEE.

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Doug Fiedler

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Doug gives clients specific, actionable, results-oriented advice and guidance on how to build sales, profits and guest and employee satisfaction. He has a broad range of experience, spanning from operational to boardroom that he uses to create executable action plans, provide strategic direction and build team alignment.

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Styandard operating procedures

Duncan MacArthur

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Duncan MacArthur consults on all aspects of operational excellence in hotels, resorts and mixed use developments including those with leisure components such as Golf and Spa. Duncan has worked extensively in a leadership capacity within the hospitality and leisure industry. His experience covers project management, general management, property management, sales and marketing, food and beverage management, human resource management, and training and development. He has lived and worked in Africa, the Caribbean, the Middle East, Asia and Europe.

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Etienne La'Brooy

Etienne La’Brooy

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Etienne La’Brooy is a seasoned hospitality professional who has over 30 years’ experience of creation, redevelopment, pre-opening and operational management. He has tremendous knowledge of the Hotel and Travel sector in Australasia and stands ready to guide and assist developers and owners with attaining their financial and corporate goals.

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Ghislaine Oliver

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With almost 20 years’ experience in the hospitality sector, Ghislaine’s emphasis is on revenue generation for accommodation providers of all types ranging from small individual properties to larger hotels and groups to serviced apartment buildings.

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John Healy

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John Healy advises clients on lodging related finance and accounting areas with particular emphasis on strategic growth and performance turnarounds. John uses his extensive experience as a platform to deliver best practice solutions to clients which result in lasting improvement. John specializes in all aspects of hotel operations from development to pre-opening and operations. Recent assignments have included resort management agreement take-overs and hotel asset receivership on behalf of lending institutions.

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Standard operating procedures

Larry Bowman

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Larry Bowman is a specialist in the ‘people dimensions’ of the international hospitality business, helping clients to achieve their strategic goals by making effective use of their people as a source of competitive advantage. He leads and participates in assignments that focus on enhancing management and organisation effectiveness, particularly individual and team performance improvement, leadership development, HR strategy and HR processes and training and education. Having lived and worked in eight countries and carried out assignments worldwide, he brings in-depth knowledge of the cross-cultural dimensions to doing business internationally.

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Mike Wrigley

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Mike Wrigley has 30 years’ international hospitality industry experience in management, finance and IT. He provides consulting solutions across a wide range of technology issues. Past assignments include system research, start-ups, IT strategies, new build infrastructures, and project turnarounds.

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Peter Murphy

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Peter Murphy specialises in Distressed Asset Turnaround. He is Joint Owner and Chief Executive of CHMC Hotel and Hospitality, which has completed numerous hotel/golf/resort and city hotel business reviews for both banks and private owners in Ireland and the UK. Murphy is also joint owner of Lifehouse Spa and Hotel, a contemporary lifestyle spa with dedicated experts specialising in key areas such as fitness, life coaching, nutrition and weight loss as well as medical, alternative and holistic therapies.

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