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Benchmarking performance

Styandard operating procedures

Duncan MacArthur

Areas of Expertise: , , , , , , , , ,

Duncan MacArthur consults on all aspects of operational excellence in hotels, resorts and mixed use developments including those with leisure components such as Golf and Spa. Duncan has worked extensively in a leadership capacity within the hospitality and leisure industry. His experience covers project management, general management, property management, sales and marketing, food and beverage management, human resource management, and training and development. He has lived and worked in Africa, the Caribbean, the Middle East, Asia and Europe.

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Gaby Gambina

Areas of Expertise: , , , , , , ,

Gabrielle Gambina advises investors, developers, banks and hotel owners on a range of investment issues, from the improvement of hotel cash flow through to a range of operational improvements, assisting both owners and banks to decrease debt.

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